Terms of Service
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Terms of Service
Last updated: 4/21/2026
1. Agreement to Terms
By accessing and using SUPER TEAM General Trading's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
SUPER TEAM General Trading operates as a legitimate trading company serving customers in the United Arab Emirates. We are committed to providing quality products and exceptional customer service across our operational regions.
3. Products and Services
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
Product Information: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
Pricing: All prices are displayed in the local currency based on your selected location (AED for UAE). Prices are subject to change without notice.
4. Orders and Payment
Order Acceptance: Your order constitutes an offer to buy a product. All orders are subject to acceptance by SUPER TEAM General Trading.
Payment Methods: We accept cash on delivery (COD), bank transfers, and secure online payments. Payment terms may vary by location and order value.
Order Cancellation: Orders may be cancelled within 2 hours of placement if not yet processed. Processed orders cannot be cancelled but may be returned according to our return policy.
5. Delivery and Shipping
Delivery Areas: We deliver to specified areas within the UAE. Delivery availability and timing may vary by location.
Delivery Times: Estimated delivery times are provided as guidance only and are not guaranteed. Delays may occur due to circumstances beyond our control.
Delivery Charges: Delivery charges vary by location and order value. Free delivery thresholds apply as specified during checkout.
6. Returns and Refunds
Return Period: Products may be returned within 7 days of delivery for defects or damage during shipping.
Return Conditions: Items must be in original condition with all packaging and accessories. Custom or personalized items cannot be returned.
Refund Process: Approved returns will be refunded using the original payment method within 7-14 business days.
7. User Accounts
Account Registration: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
Account Termination: We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.
8. Privacy and Data Protection
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of SUPER TEAM General Trading and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. Limitation of Liability
SUPER TEAM General Trading shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service in question.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be resolved in the appropriate courts of the respective jurisdictions.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@superteam.com
Phone: +971 50 123 4567 (UAE)
Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM
Important: By using SUPER TEAM General Trading's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.